Hospitality Operations and Management

Hotel Reception Services

  • Reception Skills, Customer Service Skill
  • Booking Accommodation for guests and Handling Cash
  • Arrival and Departure Services, Promoting Products and Services to guests

Cafeteria Services

  • Order Taking
  • Serving Food and Beverages
  • Hard and Soft Skills

Accommodation Services

  • Accommodation Services
  • Safety at work
  • Cleaning, Maintaining and Maintenance of any facility

Travel Advisor Services

  • Tourism of the country
  • Major tourist attractions
  • Knowledge of tourism product and services
  • Social media used for tourism


  • Industry analysis market trend
  • Strategies to promote business
  • Business Plan

Training Calendar Hospitality Operations and Management – 36 Weeks